Skip to main content
Use external_id to link Bota resources to entities in your own system. This avoids storing PII in Bota and keeps lookups idempotent.

​
End Users

  • Provide external_id when creating an EndUser.
  • Lookup by external_id to avoid duplicate records.

​
Devices

  • Store your hardware inventory IDs or ERP references in metadata on the Device object.

​
Best Practices

  • Use stable identifiers from your source-of-truth system.
  • Enforce idempotent creation: on 409/conflict, fetch by external_id and reuse.
  • Never expose sk_* keys client-side—proxy calls from your backend.